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Registration Policies & Information

Please note these important registration policies and other information.


Group Registration

Register 5 people from your organization and the 6th registration is FREE! Every 6th person registered from your organization after the first 5 paid registrations may attend the conference, pre-conference workshops, or both at no cost.

Please note: All team members must be registered by one person at the same time using our special group registration process for the conference, pre-conference workshops, or both. All team members must be listed using the same organization-based email domain; registrants having public domain addresses (e.g., @gmail.com) will not qualify in the count for the group discount promotion. No other discounts apply.

Registrants who registered as part of a group registration are not eligible for refunds. Registrations may be transferred to another person from the same organization by submitting a written request to customer service.

Click here to start the group registration process.


International Attendees

AFP welcomes international attendees from outside North America and offers a special registration rate of US $799.

It is the registrant's own responsibility to secure any visa required to enter the United States for AFP's conference. We recommend you plan ahead, at least 3-4 months in advance. For further information about requirements for travel to the United States, please visit https://travel.state.gov/content/visas/en.html.

If you require an invitation letter from AFP for your visa application to attend the conference, please email customer service with the following information:

  • Full name
  • Job title or position
  • Organization
  • Full postal and mailing address

Letters will be sent as attachments via email. Please let us know if you also require a hard copy of the letter. We can provide letters only for the conference dates, inclusive of pre-conference workshops (April 13-17, 2018).


Scholarships

No conference scholarships are available through AFP IHQ. Please consult your local AFP chapter for further information about scholarships the chapter might offer.


Programs for First Time Attendees

Are you a first time AFP conference attendee? Welcome! AFP offers the following programs to help orient you to the International Fundraising Conference:

Before the Conference

  • First Timers webinar — The webinar will be offered in March 2018 (actual day and time TBD), and provides you, as a first time attendee, with key information to make the most of your conference experience.
  • First timers who asked for a mentor or "International Buddy" during registration will be paired up with mentors, as available, before the conference.

During the Conference

  • Welcome Reception on Saturday evening April 14 at the New Orleans Marriott (timing TBD) — All first timers welcome! Enjoy a drink and socialize with other conference attendees.
  • First Timers Networking session on Sunday morning April 15, 8:00-8:45am at the Morial Convention Center — Enjoy coffee and networking with other first timers.


Networking Events

Enjoy these networking opportunities during the conference:

  • New! — Welcome Reception on Saturday evening April 14 at the New Orleans Marriott (timing TBD) — All conference attendees welcome! Enjoy a drink and socialize with other conference attendees.
  • First Timers Networking session on Sunday morning April 15, 8:00-8:45am at the Morial Convention Center — Enjoy coffee and networking with other first timers.
  • Lunch & Marketplace time on Sunday, Monday, and Tuesday.
  • Coffee & Marketplace time on Sunday afternoon, Monday morning, and Tuesday morning.
  • Community group receptions on Sunday evening April 15.
  • Marketplace Happy Hour on Monday afternoon.
  • Fundraisers Fest at the Audubon Aquarium of the Americas, hosted by the AFP Greater New Orleans chapter, on Monday April 16, 6:00-9:00pm (requires separate ticket purchase).

Note: There will be no After Dark Party at the conference in New Orleans, due to the city's French Quarter Festival that runs through Sunday night and the holding of the Fundraisers Fest chapter event on Monday evening.


Volunteers Needed!

We need volunteers to help make the conference a great experience for everyone! Fully registered attendees who volunteer will receive a $40 AFP IHQ gift certificate for completing the minimum requirement. Please sign up to volunteer at the time you register, or in writing to customer service no later than 14 calendar days prior to the event, and click to read more about volunteer opportunities.


ADA Accessibility

AFP welcomes all attendees and complies fully with the Americans with Disabilities Act (ADA). Please notify AFP at the time you register, or in writing to customer service no later than 14 calendar days prior to the event, if you need a sign language interpreter or other accommodation related to audio, visual, or mobility needs.

Please note that American Sign Language interpretation will be provided for all General Sessions.

We advise attendees with mobility assistance needs to allow plenty of time to get from place to place as the convention center is very large.

Mobility scooter and wheelchair rental is available at the UPS Store located within the convention center. Outside the convention center, please contact Scootaround. Advance reservations are strongly recommended.

For further information about convention center accommodations in general, please visit http://www.mccno.com/guests-with-disabilities.


Dietary Restrictions

Please notify AFP at the time you register, or in writing to customer service no later than 14 calendar days prior to the event, if you have a dietary restriction or food allergy. AFP will make its best efforts to accommodate.


Registration Confirmation & Badges

You will receive emailed confirmation within two (2) business days after you register. Registrations may not be confirmed until correct payment is received.

Approximately one (1) week prior to the conference, you will receive an additional email containing a barcode and instructions for picking up your conference badge and other materials once you arrive at the conference. Note that AFP no longer mails conference badges before the conference.


Badge Reprint Fee

Don't leave your badge at the hotel! Your conference badge serves as your ticket to the conference, so please treat it carefully as you would any other ticket. Badge reprints at the conference will incur a $25 badge reprint fee. Badge sharing or splitting is strictly prohibited.


Consent to Use Images and Share Information

Please note that photographs and video are taken during the conference. These images may be used in AFP marketing materials, the AFP website, and other products relating to AFP. By attending the conference, you consent to the possibility of your image being used in AFP-related materials.

By registering for AFP's conference, you agree that we may provide your registration information to our sponsors, partners, and affiliates who helped make this conference possible and that they may contact you with offers that may be of interest to you. If you do not want us to share your information, you may opt out notify AFP during registration or by submitting a written request to customer service (contact details below).


Shuttle Busses

Shuttle busses will run Sunday morning through Tuesday afternoon during the conference between the convention center and selected hotels (e.g., New Orleans Marriot, JW Marriott) in the AFP hotel block. Note that no shuttle bus service will be provided for pre-conference workshops.


Session Handouts

Handouts for conference education sessions are made available on the conference website and mobile app, if provided by education session speakers. AFP strongly encourages speakers to provide handouts in advance, but cannot guarantee availability. Printers will not be available on-site for printing handouts.


CFRE Credit

Full participation in the International Fundraising Conference may be applicable for up to 12 points of CFRE credit for initial certification or recertification. This does not include pre-conference workshops, which may be worth 8-16 CFRE points each. Further details to be posted within a month before the conference.


Room Overcrowding

Sessions at the conference are non-ticketed, and seats are available on a first-come, first-served basis. So, please plan ahead and have 2-3 choices in each time-frame in case one of your choices is full. If there is a session you really want to attend, get there early to ensure you have a seat!

AFP conference staff try to schedule popular topics and speakers in rooms large enough to accommodate potential demand, but it is not always possible to anticipate actual attendance. If a room is truly overcrowded, with no more seats available, AFP conference staff and convention center personnel must follow local fire regulations and may have to ask participants to leave the room.


Children

No one under the age of 18 is permitted to attend any conference events, unless formally invited by AFP (e.g., award winners, honorees). If you bring children to the AFP conference, you are responsible for child care arrangements. Children are not permitted in the Marketplace or in any education sessions in the convention center or hotels.


Program Cancellation

AFP reserves the right to cancel programs. In the unlikely event that AFP cancels a given program—except as related to a force majeure event—all registrants will receive full refunds as applicable. AFP is not responsible for reimbursing travel costs.


Special Offers & Discount Codes

Special offers and discount codes are valid only at the time of initial registration. Refunds will not be authorized for existing registrations where the special offer or discount code was received after the initial purchase. Discount codes cannot be applied to already reduced or discounted registrations. Limit one special offer or discount code per registration.


Hotel Reservation Changes

Conference hotel reservation changes and cancellations must be *received* in writing to customer service by March 13, 2018. Again, requests must be *received* by this deadline.


Canceling or Transferring Your Registration

All conference registration cancellations and refund requests must be submitted in writing to customer service by March 31, 2018. A refund of conference fees paid, minus a $100 administrative fee ($50 admin fee if cancelling a pre-conference workshop only), will be given for cancellations received or postmarked by this date. No refunds will be granted for requests received or postmarked after this date. No refunds will be granted for no-shows. All requests for exceptions to the cancellation/refund policy must be submitted in writing to customer service by the registrant with appropriate documentation no later than seven calendar days following the conference. After that time, no refund considerations will be made.

Registrants who registered as part of a discounted group registration are not eligible for refunds. Registrations may be transferred to another person from the same organization by submitting a written request to customer service.

Note that tickets for the "Fundraisers Fest" chapter event are not refundable (but they are transferable).

Transfers of registrations and tickets will be gladly accommodated prior to the conference by submitting a written request to customer service. Only one transfer/substitution is permitted per original registrant. The individual submitting the substitution request is responsible for financial obligations, including any balance due, associated with that substitution. Badge sharing or splitting is strictly prohibited.


Questions? Contact Customer Service

AFP Conference/Experient customer service is available:

  • By phone: Toll free 800-424-5249. For international, dial 1-847-996-5829
  • By email: frp@experient-inc.com
  • By postal mail: 5202 Presidents Court, Ste G100, Frederick, MD 21703

See you in New Orleans!